I’ve forgotten my password, how do I reset it?

Signing In and Logging Out
Learn how to reset your password

1. From the Recruiter login screen select the ‘Forgotten password’ link

2. Enter your email address select the [Email password reset button]

IF your email address matches the one we have on record we will send you an email

3. In the password reset email, select the ‘Click here to change your password’ link

If you can’t find the email please check your spam folder. The ‘change your password' reset link is only valid once and must be used within 24 hours)

4. You will return to our website where you can create a new password

Your new password must be longer than 8 characters and contain at least one number and one uppercase letter

5. Finish by selecting the [Reset password] button. Your password will reset and you’ll be immediately logged into your employer portal


Related questions:

  1. My password does not work, how can I reset it?