When making an online payment I see an error, what should I do?

Purchases & Transactions
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Learn what to do when there is an issue making payment online

This is usually because, either:

1. The card you have entered has expired - please choose a different card

2. The card details are incorrect - please check the card details again

3. There isn’t enough money in the account - please put some money in your account or contact us for a pro-forma invoice

4. The transaction has been flagged as an unusual activity - please contact your bank to release the ‘flag’

If you are continuing to have difficultly making payment please contact us and we’ll be happy to help.