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How many characters does a password need to have?
Learn about our password rules
What is a one-time password
Learn what our one-time temporary passwords are
I’ve forgotten my password, how do I reset it?
Learn how to reset your password
I got my password wrong five times and am locked out, what should I do?
Learn about how to unlock your account
I seem to have been logged out without asking
Learn about auto log-out
How do I logout from the employer portal?
Learn how to logout
We have created a duplicate company account, can they be merged?
Learn how we can help you when duplicate records are created
My account has been suspended
Learn why and what to do if your account has been suspended
How do I login to my employer portal?
Learn how to login to your employer portal
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